Shipping: We are currently shipping within the USA only. Shipping charge within the continent of the USA is $7 flat rate with UPS GROUND shipping method only. This rate does not apply to oversized merchandise, APO customers, and customers whose shipping address is not in the continent of the USA. We will either email or call our customers if additional charge is required for shipping rate. Occasionally we will ship your package USPS Priority Mail if your order is small and light. For faster shipping options, please note that 3 Day Select, 2nd Day Air, and Next Day Air, refer to business days only.There will not be a delivery on Saturday or Sunday. Please allow at least 15 days for your APO/FPO order to arrive. Gift Wrap: To better serve you and your loved ones, we offer gift wrap service. We charge $3.49 per wrapped gift. You may also include a Gift Message. Sorry, we can't wrap some unusually shaped or oversized items. Return Policy: Your complete shopping satisfaction is our main concern. If any item you order from us does not meet your expectations, simply return it to us within 30 days of delivery. To return an item: Fill out the reason for return on the back of your invoice. Box the item securely. Enclose the invoice plus all original packaging and accessories.Send the item to: QQ Collectibles 5300 San Dario, Suite 126A Laredo, Texas 78040 We will issue a credit to the original credit card. Please allow two billing cycles for the credit to appear on the credit card's printed statement. Secure Shopping: We will not charge your credit card unless the order is ready to ship. You will get an email with tracking number to confirm the shipment. Unlike other companies, we will never share or sell your private information to anyone. Your shopping is always safe and secure with us. That is our guarantee. Order by Phone, Fax, or Email: If you dont' feel secure to order over the inernet or do not want to enter your credit card information through the web, you can order by the phone, fax, or email. Phone: You can call us to place an order at 832-237-0188 between 10 a.m. to 5 p.m. (Central Standard Time) Monday through Saturday. Fax: You can fax your order to us at 832-237-0123. Email: You can also email your order to us at toysplususa@yahoo.com Customers Testinomials: Here are few of thousands of happy customer testinomials. These are the EXACT words they wrote about us: My order came in very good condition. I was pleased with the service. Price beat the others. Quick shipping and easy to order from. Would do business with them again. Thanks, J.A. January 2007 Jayne Albritton, Texas Thank you soo much... not even babys r us had this item... I got just a couple days after I order it and it was in perfect conditions... thank you December 2006 Renee Salazar, Virginia I was having trouble finding my son a microscope for Christmas. They not only had one but it was affordable. I didnt want to pay a lot for one, because I was unsure of his interest. They shipped it right away. I would recommend this sight and they have also gained a customer. I have 3 kids and they all have birthdays in Jan, Feb and April. I will be visiting their site again soon. Thanks Steve Walker November 2006 Steve Walker. North Carolina Best price and shipped the same day. Kept me informed of the shipping status. Fabulous place to shop! October 2006 Emily McDaniel, Virginia What fast and wonderful service! Toysplususa is bookmarked in one of my favorites!! September 2006 Josephine Hudson, Texas This was the first time that I had ever shopped at ToysPlusUSA and all though I was a little skeptical about trying a new store, I am so glad now that I did. I trusted ToysPlusUSA because they were a Yahoo Store, and Ive ordered from Yahoo Stores in the past and never had any problems. I did not have any problems with my order from ToysPlusUSA. I had looked everywhere for an Ariel from Disneys Little Mermaid stuffed animal, and had found most of them to be between $11-$15 and on average they were beanie baby size, or slightly larger. ToysPlusUSA not only had an Ariel from Disneys Little Mermaid stuffed animal in stock, but it was 22 tall and under $10. The shipping from the company was fast. The ordering process was quick and easy. It was a flawless purchase and I will definately keep ToysPlusUSA in mind when shopping for toys in the future. August 2006 Susan Myrick, California The site was excellent and easy to find what I wanted. The prices on games were good. I bought enough that the flat rate shipping was okay. The box the games were shipped in wasnt sturdy enough for the handling that it gets so some of the seams had given way, but the games were not damaged. So I was satisfied. July 2006 Marykay Moreland, New Mexico I looked everywhere for a Bob the Builder dinerware set that was with the non divided plate,and happily found it at this merchant.Price was very good at 7.99 for the 3 pc.set. I had this set within 48 hours,and that was with UPS delivery. FAST service on hard to find item makes this merchant 5 star plus. April 2006 Nancy Ashby, Louisiana I was very pleased with the quality of the merchandise and the prices. I will certainly shop with them again. March 2006 Susan Horan, Florida seller is great. I received my product promptly and was a excellent deal! Thanks my son loves it! February 2006 Brandy Hawley, Alabama I am very pleased with this company. The item I bought through toysplususa, I could not find anywhere else. The Prices were very competative and delivery was very prompt. Thank you. Sincerely, Paul Emch January 2006 Paul Emch, North Dakota Very pleased w/ the speed and quality of the items recieved. Thanks toysplususa! -Jeff November 2005 Jeffrey Lee, California Customer service was excellent! They were very prompt with their responses. Whenever I called them, they would answer the phone immediately and would help me out till they resolved my problem. October 2005 Subhasri Madaka, Illinois very fast delivery! toys arrived in perfect condition! September 2005 Alexandra Holmes, Arizona Great,pleasurable shopping experience, fair price and superfast shipping. No complaints. August 2005 JOHN PEREA, Florida Great Shopping Experience. Good Communication. Thanks! July 2005 Dawn Cooper, Tennesse My experience with this store was excellent. The merchandise arrived quickly and was in excellent condition. June 2005 Karen York, Alabama I was very pleased with the great sale prices, $5 flat shipping rate, and how quickly my order arrived. P.S. If you choose to include my above comment on your testimonials section of your web site, please only use my first name and last initial instead of my full name. Thanks! May 2005 Jamie, California Toysplususa provided awesome customer service. I did a lot of shopping on-line for this Sponge Bob alarm clock and they provided the best price and the best shipping rates and got it to me in such a speedy fashion. This was a very last minute gift idea for Valentines Day and I thought I would be giving it to the person late and was so very surprised when it arrived on Feb. 12. Feb 2005 Cindy Daoust, Oregon Very fast delivery, they shipped the stuff right away and I got it on the second day. Thank you! November 2004 Lanyu Liu, Texas I did not recieve customer service otherwise Im sure this company would have recieved an excellent in that catagory as well. I loved the item. It was I recieved it very quickly. November 2004 Lori Shields, Utah Great price and super quick delivery. I will recommend this merchant to all my friends! Keep up the good work. October 2004 Karen Asquino, Texas Price was lower than in retail stores. Delivery charge was reasonable and delivery time was fast, fast, fast. Good Job! Sept 2004 Gail Thedford, Florida I recently purchased a backpack for my granddaughter from ToysPlus USA. I am very pleased. She is pleased also. The backpack arrived two working days after ordering. The merchandise was exactly as described. It was an enjoyable shopping experience, and I will use them again. August 2004 Trinity Bea, Virgina Unbelievably fast! After failing to locate the product I wanted locally at several toy stores, I located TOYSPLUS online and placed an order on Monday. The package arrived on Wednesday! Product exactly as described; delivered fast; fair price---what more could you want? July 2004 Gary Wolfsheimer, Maryland ToysPlusUSA was absolutely great. There was a question about my order and they called me. Their shipping rate was fantastic at a flat $5, and the package arrived within 4 business days. Their prices were unbeatable when I searched around the web, as well as their selection. I would definitely buy from them again!!! June 2004 Kathryn Mowbray, Indiana